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ITC505 ICT Project Management
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ITC505 ICT Project Management
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Course Code: ITC505
University: Charles Sturt University
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Country: Australia
Question:
Prepare a Project Charter and Communcation Plan.
Answer:
Project Title
Developing a website for Social Media Research Centre
Project Start Date
1st April 2017
Project End Date
1st November 2017
Name and Email of the Project Manager
Name of the Project Manager:
Email:
Project Budget
Activities
Expenses
Consulting fees
$4000
Content Management System
$5000
Web design
$5000
Graphic design
$3500
HTML skimming
$2000
Database management
$3000
Coding
$10000
Domain name purchase
$100
Project Manager
$10000
Prgramming
$600
Copywriter
$300
Usability testing
$2000
Site architecture
$2000
Miscellaneous expenses
$2000
Total
$49500
Project Objectives
To develop a website for the Social Media Research Centre.
To facilitate the Master and Doctoral students with relevant information in context to their major research projects.
To promote the Social Media Research Centre with enhanced SEO (Search Engine Optimization) compliant website.
To develop a website that has user friendly graphic user interface for ease of use on the part of the client to search for their relevant information.
MOV-Measurable Organizational Value
The overall goal of the project that has been undertaken would be creating and developing a functioning website with the help of which the clients can access to the relevant materials for conducting their researches. The elements that would provide value to the client service would be website itself and the value would be measured on the basis of the number visitors and registered members for collecting relevant data and information for their social media research on the website.
The cost can also be considered to be cheap in comparison to the estimated benefits. This is because without the help of the website it would not have been possible on the part of the Social media research Centre to drive the traffic of the Master and Doctoral students since it has been observed that there exist a huge demand among these clients for research programs in the social media field. Moreover, with the help of the website the research centre can reach millions of researchers who are interested in the field i.e. it would maximize the exposure of the Social Media Research Centre. Moreover, it would also prove to be beneficial on the part of the researchers to collect relevant data and information at a single point with much ease by simple clicks. In addition to the above aspects, it is expected that the launch of the website would prove to be beneficial for the Social Media Research Centre to increase its revenue by around 10% to 12% each month for the first six months.
Thus the launch of the website would make significant impact on the following areas:
Strategy
This would enhance the strategy of the Social Media Research Centre to target and drive most of the clients to their website.
Customer
The clients would be benefitted with the fact that they would be collect and retrieve relevant data and information from the website by mere few clicks at a cheaper rate.
Financial
With the launch of the website the research centre would be able to increase its revenue by around 10% to 12% every month for first 6 months and this would be due to the maximum exposure.
Operational
The website would enhance the operational efficiency of the research centre since it would be characterized with information about the major research projects that would be updated by the application manager. Moreover, the website would also prove to be beneficial for the research centre to display information, programs, recorded presentations and reports about the events in the area of social media research. This would help in promoting the research centre.
Social
The website would be designed in a manner that would facilitate the clients with ease of use and quality information.
Stakeholders
Expectations
Project Sponsor
On time delivery of the project within the specified budget with desired quality.
Project Executive
On time delivery of the project within the specified budget with desired quality.
Project Manager
Successful completion of the project within the specified time and minimum cost.
Business Analyst
On time completion of the project and clear requirements of the project (Cleland & Ireland, 2006).
Subject matter expert
Effective and enhanced quality platform for working.
Technical architect
Clear requirements and desired end product that is technically sound and as per the specific requirements.
Website designer
Effective design of the website that is user friendly and easy to use (Kerzner, 2013).
Website developer
Effective development of the website that is being designed to meet the specific requirements of the client.
Tester
Successfully completing all the test cases.
Website hosting service provider
Seamlessly hosting the service at reasonable prices.
Master and Doctoral students
Effective platform for the social media research centre.
Acceptance Criteria
The ease of use of the website and satisfaction on the part of the clients i.e. the master and doctorial students would determine the success of the website.
Easy to use for uploading materials would also determine the success.
Deliverables for project as a whole
Completing the project by the end of 1st November 2017
Achieving the desired quality standards
Inclusion of due dates for the deliverables and milestones
Creation of project charter
3 days
Meeting for the project initiation
1 day
Analysis of the requirement gatherings
7 days
Creating the requirement specification documents
2 days
Creating the technical review document
4 days
Creating the work breakdown structure
1 day
Creating project schedule
1 day
Allocation of the resources
2 days
Estimating the project cost
2 days
Analysis of stakeholders
2 days
Creating the test plan
2 days
Creating the risk management plan
2 days
Creating the change control plan
2 days
Website design
5 days
Developing modules
3 days
Unite testing
3 days
Integration testing
2 days
System testing
3 days
Usability testing
7 days
Website hosting
2 days
Making the website live
1 day
Assumptions and constraints
Lack of resources.
Lack of skills on the part of the team members.
Assumptions
The team members possess the desired competence for their tasks.
Stakeholders List
Stakeholder No
Name and Signature
Position
Roles and Responsibilities
Contact Information
1
Project Sponsor
Funding the project
2
Project Executive
Controlling and coordinating the activities.
3
Project Manager
Responsible for the successful completion of the project (Burke, 2013).
4
Business Analyst
Analysis of the specific requirements from the project.
5
Subject matter expert
Providing effective and enhanced quality platform for working (Larson & Gray, 2011).
6
Technical architect
Providing clear requirements and desired end product that is technically sound and as per the specific requirements.
7
Website designer
Effectively designing the website that is user friendly and easy to use.
8
Website developer
Effectively developing the website that is being designed to meet the specific requirements of the client (Rasche & Esser, 2006).
9
Tester
Successfully completing all the test cases.
10
Website hosting service provider
Seamlessly hosting the service at reasonable prices.
11
Master and Doctoral students
Accessing the website to determine its quality.
Lessons Learned
On the basis of the past experience, it is important to ensure the fact that project deliverables are clear and specific i.e. the requirement of the project is made clear to all the stakeholders. Moreover, in this context it is also important that team members should be selected on the basis of their skills and expertise and prior experience and efforts should be made to achieve a good team culture where team members trust and respect each other.
Moreover, the roles and responsibilities of the team members should be clearly defined; project objectives should be clearly defined to prevent confusion and conflicts.
Charter Sign Off
2.Communication Plan
Plan Purpose
The Social Media Research Centre is being to be established that would commence its operations in February 2018 and as a part of the this major project, a project has been undertaken to develop a website for the project that would be completed within 8 months from the date of initiation.
The above project plan has been developed for accomplishing the website development plan where the project management team would adopt open communication (Heagney, 2016).
Change Management
The activities of the project would be broken down into milestones and it reviewed on a continuous basis to analyze the progress and the achievement of the objectives (Highsmith, 2009). In this process, any changes required to be made would be communicated to the top management and discussed with the project team members before implementing the change.
Meeting Agenda
The project team would meet on a regular basis to discuss the progress, objectives to be achieved, taking decisions collectively and solve issues if any.
Stakeholder
Information to be shared
Frequency of information exchange
Location of information exchange
Purpose of communication
Mechanism for communication
Who
What
When
Where
Why
How
Project Sponsor
Project progress, changes if required
Throughout the project
In meetings
To keep updated
Report and meetings
Project Executive
Milestone achieved, progress, issues if any, requirement of resources
Throughout the project
In meetings and through personal communication, emails and face to face conversations
To keep updated
Through report, meetings and emails.
Project Manager
Milestone achieved, progress, issues if any, requirement of resources (Kolltveit et al., 2007)
Throughout the project
In meetings and through personal communication, emails and face to face conversations
To keep updated and informed
Through report, meetings and emails.
Business Analyst
Clear requirement from the project and specifications and deliverables.
Before the project is initiated
In Meetings
To keep him informed of the specific requirements o the project.
Through report, meetings and emails.
Subject matter expert
Progress of the project and details of the objectives to be achieved
Before the project is initiated
In Meetings
To keep him informed of the specific requirements o the project.
Through report, meetings and emails.
Technical architect
Technical specifications of the project
Before the project is initiated
In meetings
To keep him informed of the specific requirements o the project.
Through report, meetings and emails.
Website designer
Detailed specifications of the website design
Before the project is initiated
In meetings
To keep him informed of the specific requirements o the project.
Through report, meetings and emails.
Website developer
Detailed information regarding the development required
Before the project is initiated
In meetings
To keep him informed of the specific requirements o the project.
Through report, meetings and emails.
Tester
Desired specifications and end product (Welch & Jackson, 2007)
After the website has been designed
In personal
To help him successfully evaluate the end product.
Face to face
Website hosting service provider
Clearly communicating the target markets and featured of the website
After the website has been designed
In personal and in meetings
To help him successfully host the service at reasonable price.
Face to face
Master and Doctoral students
About the launch of the website
After the website has been designed
Through promotions and advertisements
To make them aware of the website service
Advertising
Rationale
Responsibilities of Project Manager
The project manager is responsible to work in close conjunction with the project sponsor to clearly define the process of the project and specific project objectives that need to be successfully accomplished. He is also responsible to ensure the fact that the undertaken project has been successfully accomplished with the specified time and budget and the quality standards have been maintained (Pinto, 2007). He is also responsible to ensure the required resources are made readily available and emphasizes upon ensuring high level of trust, cohesion and mutual respect among the team members.
Role of Management
Management is the art of getting things done by others and so in context to project management, the main objective is directing, managing, coordinating and controlling the team members to successfully achieve the project objectives (Liang et al., 2007).
Project Management Skills, methods, technique and tools
Skills
Communication skills
Knowledge and skills
Motivation skills
Delegation
Team building
Resource allocating skills
Methods, techniques and tools
Work Breakdown structure
Network diagram
Critical method
PRINCE2 methodology
Areas of Knowledge relevant to project management
Integration management
Scope management
Time management
Cost management
Quality management
Human Resource Management
Communications management
Risk management
Stakeholder management
Problems faced by project manager
Lack of team cohesion
Lack of resources
Conflict among team members
Lack of clear vision
Undefined goals
Inadequate skills for project
Lack of accountability
Ineffective risk management
Ambiguous contingency plans
Poor communication
Lack of stakeholder engagement
References
Burke, R. (2013). Project management: planning and control techniques. New Jersey, USA.
Cleland, D. L., & Ireland, L. R. (2006). Project management. McGraw-Hill Professional.
Heagney, J. (2016). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Highsmith, J. (2009). Agile project management: creating innovative products. Pearson Education.
Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Kolltveit, B. J., Karlsen, J. T., & Grønhaug, K. (2007). Perspectives on project management. International Journal of Project Management, 25(1), 3-9.
Larson, E. W., & Gray, C. F. (2011). Project management: The managerial process.
Liang, H., Saraf, N., Hu, Q., & Xue, Y. (2007). Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS quarterly, 59-87.
Pinto, J. K. (2007). Project management: achieving competitive advantage. Upper Saddle River, NJ, USA: Pearson/Prentice Hall.
Rasche, A., & Esser, D. E. (2006). From stakeholder management to stakeholder accountability. Journal of business ethics, 65(3), 251-267.
Welch, M., & Jackson, P. R. (2007). Rethinking internal communication: a stakeholder approach. Corporate Communications: An International Journal,12(2), 177-198.
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My Assignment Help. (2018). ICT Project Management. Retrieved from https://myassignmenthelp.com/free-samples/social-media-research-centre-website-development.
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